If you have forgotten your username, you can find it by signing into the mobile app with your pin, face id, email or phone number.Ī. Log in to your Night Owl Protect mobile app.ī. Tap on “Account” on the bottom right of the Devices screen.ĭ. Your username is found in the Username field. NOTE: The + is found by clicking 123 on the on-screen keyboard that appears when logging into the recorder.ī. Next, enter the area code followed by the phone number (no spaces or dashes).ĭ. Enter your password and click “Login.”įor added security benefits, we recommend using your username to login to your Night Owl recorder. NOTE:Your mobile phone number was verified when you created your Night Owl Protect account.įollow the steps below to use your mobile phone number to log in to your account:Ī. If it is not pre-populated, you MUST enter +1into the field. Follow the steps below to verify your email address using the Night Owl Protect website:Ģ. Log in to your Night Owl Protect account with your username and password.ģ. Click your “Username” in the upper right corner of the window.ĥ. Click “Verify” next to your email address to receive an email with a secure code.Ħ. Retrieve the code from the email and return to the website.ħ. Enter the code into the blank field to verify your email address. Follow the steps below to verify your email address using the Night Owl Protect app:ġ. Log in to your Night Owl Protect mobile app.Ģ. Tap “Account” on the bottom right of the Devices screen.Ĥ. Tap “Verify” next to your email address to receive an email with a secure code.ĥ. Retrieve the code from the email and return to the app.Ħ. Enter the code into the blank field to verify your email address.ī. NOTE: Your email address MUST be verified in your Night Owl Protect account, or you will be unable to use it to access the Night Owl Protect account from your Smart Device.Ī. The following options can be used to login to your Night Owl Protect recorder: Click on the image below to watch the videos.įor enhanced privacy and security, we recommend using your Night Owl Protect username to login to your recorder. You can watch the video from the convenience of your Smart Device, PC or Mac and pause it while you perform the easy to follow how to steps!Ī. Watch our Helpful Night Owl Protect Videosįor Night Owl Protect, we offer a large number of short, yet informative, how to videos to assist you with setup and troubleshooting. NOTE: For recorder's, the support sticker is usually located on top in the left-hand corner.Ĭ. Under Helpful Resources, click on “ Manual.” This will download a full copy of your manual to your PC or Mac.Ģ. Enter your Series located on the product's support sticker. It includes images of each menu within your recorder's firmware and easy step-by-step information on making adjustments to your settings. Your product manual has detailed information on all of your product's features and capabilities. ![]() This troubleshooting guide was accurate at the time it was created, but new software updates may not be reflected.
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